Utility Billing Payment Methods

Make payments here for utilities (water, sewer, and resource recovery & recycling) 

 

Online Bill Payment / E-bill  

Enroll to pay your bill online 24/7 and go paperless by signing up for electronic billing at: https://waterbill.smgov.net/ecare

After enrolling, you can: 1) go green by going paperless, 2) set up recurring payments, 3) make a one-time payment, 4) access current and past bills, 5) enter move-in/out and start/stop service info

Payment Types

Credit card*; Debit card

  

Automatic Bill Payment

Enroll in automatic withdrawal from your bank account on a recurring basis. You will be notified on your bill when the service takes place. Enroll at: https://waterbill.smgov.net/ecare.

Payment Types

Direct debit from bank account

   

Pay by Phone

Call the interactive voice response system 24/7 at: 844-818-1592.

Payment Types

Credit Card*

 

By Mail

City of Santa Monica, Finance Billing & Collections, PO Box 7125 Artesia, CA 90702-7125

Payment Types

No cash.  Check and Money Order only.

Deposit Box  

Drop off your payment in the deposit box 24/7 located near City Hall at the corner of Olympic Drive and Main Street.

Payment Types

No cash.  Check and Money Order only.

 

In Person

Finance Billing & Collections

1717 4th Street Suite 150, Santa Monica CA 90401

Business Hours:  Monday-Thursday 8:30am-5:00pm; Alternate Fridays 8:30am-4:30pm

Payment Types

Credit card*, Check, Cash, or Money Order

For assistance, please call 310-458-8224 extension 1 or email Billing.Collections@smgov.net.

*Accepted credit cards:  

Go to Utility Billing for more information, including for financial assistance information and FAQ.


Notes:  

  1. The City will add a 10% late fee to the Total Due amount if payments are received after the due date.
  2. You can request an extension or to set up a payment arrangement by calling the Billing & collections Office at 310-458-8224, extension 1.
  3. You can also make payments here for Fire Inspections, CUPA, and Housing monitoring.