Utility Billing Payment Methods

Make payments here for utilities (water, sewer, and resource recovery & recycling) 


Online Bill Payment / E-bill  

Enroll to pay your bill online 24/7 and go paperless by signing up for electronic billing (click here)

After enrolling, you can: 1) go green by going paperless, 2) set up recurring payments, 3) make a one-time payment, 4) access current and past bills, 5) enter move-in/out and start/stop service info

Payment Types

Credit card*; Debit card; E-check


Automatic Bill Payment

Enroll in automatic withdrawal from your bank account on a recurring basis. You will be notified on your bill when the service takes place (click here)

Payment Types

Direct debit from bank account


Pay by Phone

Call the interactive voice response system 24/7 at: 844-818-1592.

Payment Types

Credit Card*; E-check


By Mail

City of Santa Monica, Finance Billing & Collections, PO Box 7125 Artesia, CA 90702-7125

Payment Types

No cash.  Check and Money Order only.


In Person

To protect the health and safety of the public during the COVID-19 pandemic, City Hall and most public counters facilities are closed to the public until further notice.

Finance Billing & Collections

1685 Main Street, Santa Monica CA 90401

Business Hours:  Monday-Thursday 8:30am-5:00pm; Alternate Fridays 8:30am-4:30pm

Payment Types

Credit card*, Check, E-check, Cash, or Money Order

For assistance, please call 310-458-8224 extension 1 or email Billing.Collections@smgov.net.

*Accepted credit cards:  

Go to Utility Billing for more information, including for financial assistance information and FAQ.


  1. The City will add a 10% late fee to the Total Due amount if payments are received after the due date.
  2. You can request an extension or to set up a payment arrangement by calling the Billing & collections Office at 310-458-8224, extension 1.
  3. You can also make payments here for Fire Inspections, CUPA, and Housing monitoring.